But those drives that come unlabled in an external bay can be from an unknown manufacturer. There are technician shops that give their prices by brand of hard drive they are to work on. Part of the reason is that they have to do the recovery the first time they get access. But you have to agree to a certain fee because once they start, they do not stop until done. But in our experience, they can recover most of the data on the drive once they start. some recovery technicians list by brand and model of drive what they will charge. What a bummer! I won't be choosing a cloud backup service using WD products!
What exactly is a USB drive "caddy" someone mentioned? Or, would it be best to take it intact to a place like Staples and get my files salvaged? Better than personally dismantling the drive and inserting the guts in a caddy? This failure happened today. I may return it still in the box, and opt for an offsite cloud backup for all family computers.
I recently purchased a 4TB WD MyBook to connect to the router for network backup, but now I have NO/ZERO confidence in Western Digital products. I'm reluctant to use any Passport now, once burned is enough for me.
#Steady blinking white light wd my book 3tb pro
I connected a different/new Passport to the computer (Windows 7 Pro OS) and I got a message that it had installed the software and the drive was ready to run. I tried a new cable, I tried a new USB port, I tried connecting to a different computer. So I'm thinking about the options listed for recovery of the personal documents. The Passport was also my backup drive, and had the Windows image on this drive as well. I began to copy my photos from the drive to my C drive. Only, for about a week, I heard little clicking whirring sounds coming from the Passport. Here I am with the same problem as original poster.
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